Terms of Service

1. About Gyedan and these terms

Gyedan is a hospitality marketplace and property-management product operated by PRINTHUBADS, a Ghana-registered business (registration BN247062016; certificate identifier P0006664091). “Gyedan”, “we”, “us” and “our” refer to PRINTHUBADS.

By creating an account, accepting these terms, listing a property, joining a property team or completing a reservation, you agree to these terms and the Privacy Policy. If you act for a business or property, you confirm that you have authority to bind it.

2. Eligibility and accounts

• You must be at least 18 years old and legally able to enter a binding agreement.
• You must provide accurate, current information and keep it updated.
• You are responsible for protecting your login details and for activity carried out through your account.
• You must notify us promptly about suspected unauthorised access.
• Property owners control staff invitations and roles and must remove access when it is no longer needed.

3. Gyedan’s role

Gyedan provides technology that helps guests discover and request hospitality services and helps participating properties manage listings, rooms, rates, staff and operations. Unless a booking page expressly states otherwise, the property or experience provider supplies the accommodation or service and is responsible for its safety, quality, availability and lawful operation.

We work to present accurate information but property content, availability and service details may be supplied or updated by participating properties.

4. Listings and property responsibilities

Property users must ensure that listings, room information, prices, taxes, availability, amenities, policies and photos are accurate and not misleading. They must hold any licence, permit, insurance, consent or authority required to operate and accept reservations.

Uploaded content must be lawful, safe and owned by the uploader or used with valid permission. Properties must honour confirmed reservations and clearly communicate unavoidable changes.

5. Reservations and guest responsibilities

A reservation becomes confirmed when Gyedan displays or sends a confirmation. Guests must review the property, dates, guest count, price and applicable conditions before confirming. Guests must provide truthful contact and guest information, respect property rules and avoid damage, unlawful activity or unreasonable disturbance.

Special requests are not guaranteed unless the property expressly confirms them.

6. Prices, payments and charges

Prices and included services should be displayed before confirmation. A property may apply lawful taxes, deposits, add-ons or charges that are clearly disclosed. Where an external payment provider processes a payment, its terms and privacy notice may also apply.

Gyedan may offer free trials or paid subscriptions to properties. The selected plan, billing period, included features and renewal information shown at purchase form part of these terms. Failure to pay may limit paid functionality, but does not permit us to disregard data-protection or recordkeeping duties.

7. Changes, cancellations and refunds

The cancellation and refund conditions displayed for a stay, experience, offer or property apply to that reservation, subject to applicable law. If no specific condition is displayed, contact the property and Gyedan support before cancelling. A property that cannot provide a confirmed service should promptly offer a reasonable alternative or applicable refund.

Gyedan may assist with communications and disputes but does not guarantee a particular outcome where the property is the service provider.

8. Reviews and communications

Reviews must reflect genuine experiences and must not contain threats, unlawful discrimination, confidential information, impersonation or manipulated content. We may moderate, restrict or remove content that violates these terms, while preserving records where reasonably necessary for security or disputes.

9. Licence for uploaded content

You retain ownership of content you upload. You grant PRINTHUBADS a non-exclusive, worldwide, royalty-free licence to host, reproduce, resize, protect, display and distribute that content only as needed to operate, promote and improve Gyedan and the relevant listing. The licence ends when content is deleted, except for reasonable backups, legal retention and material already lawfully shared.

10. Prohibited conduct

You must not misuse Gyedan, evade access controls, probe or disrupt systems, upload malware, scrape at harmful scale, impersonate another person, infringe rights, reuse protected property media without permission, create fraudulent bookings or reviews, discriminate unlawfully, or use the service for illegal or harmful activity.

11. Availability and changes to the service

We may maintain, improve or change Gyedan and may suspend functions for security, legal or operational reasons. We do not promise uninterrupted or error-free operation. We will take reasonable care to preserve account and booking information and communicate material service changes where practical.

12. Suspension and termination

You may stop using Gyedan at any time and may request account closure, subject to outstanding bookings, payment duties and lawful retention. We may restrict or terminate access for a serious or repeated breach, fraud, security risk, non-payment, unlawful activity or legal requirement. Where appropriate, we will provide notice and a reasonable opportunity to respond.

13. Disclaimers and liability

To the extent permitted by law, Gyedan is provided on an “as available” basis. PRINTHUBADS is not responsible for events outside its reasonable control or for the independent acts or omissions of a property, guest, payment provider or other third party.

Nothing in these terms excludes liability that cannot legally be excluded, including liability arising from fraud or any mandatory consumer right. Where liability can lawfully be limited, PRINTHUBADS is not liable for indirect or consequential loss that was not reasonably foreseeable.

14. Disputes and governing law

Please first contact printhubincorporated@gmail.com with the relevant booking reference and a clear description. We will attempt to resolve the matter fairly.

These terms are governed by the laws of the Republic of Ghana. The courts of Ghana will have jurisdiction, except where mandatory consumer law permits a claim elsewhere. Nothing prevents either party from seeking urgent lawful relief.

15. General provisions

If part of these terms is unenforceable, the remaining provisions continue. A delay in enforcing a right is not a waiver. You may not transfer your account or these terms without consent; PRINTHUBADS may transfer them as part of a lawful business reorganisation or sale while protecting your rights. The current terms, booking-specific conditions and incorporated policies form the agreement relating to Gyedan.

16. Changes and contact

We may update these terms to reflect service, legal or security changes. Material changes will be communicated through Gyedan or another appropriate channel and will apply from the stated effective date.